Problem: You are a start-up small business who is looking to implement a operation process. This consulting business will help customers receive certificates to operate motor vehicles within a warehouse. Please take your time and think through this assignment. Be as methodological and process-driven as possible. Here are some questions and guidelines to help create a operation process in your business:
1. Create a detail Outline the operations process for your consulting business.
2. Distinguish your model for managing 'front stage' versus 'back stage' operations
3. What is a day in the life of actually creating and delivering your service---walk us through the mechanics of doing so.
4. Where are you likely to have bottlenecks in your service delivery or manufacturing process and how will these be anticipated and addressed.
5. What quality consistency issues exist and how will consistency of quality is ensured? What controls exist, for instance, to ensure every consulting is exactly the same?