Problem
Outline an onboarding plan for the new receptionist. What information would the new hire need to know? Who should be involved? What should the timeline be? How would you store and refine the onboarding information so it is used in the future? Develop a training plan for the receptionist position. What training techniques would you incorporate, considering aspects such as cost-effectiveness, content, and learning principles Develop a plan so that Rebecca and Charlotte can evaluate the effectiveness of the training. Consider how you would measure knowledge, reaction, learning and results.