Our text gives examples of many challenging participant


Our text gives examples of many challenging participant behaviors or actions, some of which commonly occur. Think about your own experiences and briefly describe a challenging situation or behavior that you witnessed in the class room. What was the effect of the behavior on the large group? Brainstorm what you could or should do if the same situation occurs in your training room one day. How will you handle it?

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Operation Management: Our text gives examples of many challenging participant
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