1) Explain how the totally integrated supply chain contributes to organizational efficiency and effectiveness.
2) What is the impact on efficiency and effectiveness?
3) Describe the relationship that exists between logistics systems and logistics cost.
4) What is the relationship between the two?
5) Define the customer service segment
6) Identify the factors that produce variations in the cost of service.
7) Identify the specific resources used to support customer segments.
8) Attribute activity costs by customer type or segment.