You are the department head and operational leader of an ambulatory health clinic that is a subsidiary of a large health system. The CEO of your health organization comes to your office and states that she is not happy with the efficiency of the new ambulatory clinic she does not believe that the new clinic is being effective. She wants you to devise a plan of correction.
Come up with three different measures for efficiency and thee different measures of effectiveness that you feel are uniform and applicable to the ambulatory clinic.
Describe your answer in detail, citing references.