1. Should management make plans that support the employee first, or the customer? Is it possible to do both in a well-constructed plan? If so how? If not, why not?
2. On they concept of objectives, what is reverse planning? How would this method be beneficial over more standard approaches? How can this be applied in your own life or in your own organization?
3. What role does organizing play as a function of management? Explain how the flat organizational structure differs from other types of formal organizational structures?
4. How is the choice of an organization's structure related to the environment in which it operates?
5. Do the managers utilize organizational resources effectively? Which resources contribute most to the organization's performance?