1. Explain the traditional and technology-based training methods available for employees (exhibit 11-9). In your opinion which method(s) offers the best value in terms of accessibility, cost and ability to deliver information?
2. Perform a customer analysis for the medical company Medtronic, describe as carefully as you can who the customers of your business are, what "problems" they have that Medtronic can solve, and so forth.
3. On private-public partnerships, Would you recommend internal development, strategic alliances/joint ventures, or acquisition as the means to achieve this diversification? Provide website or reference.