Part I- Please watch the following YouTube video.
https://www.youtube.com/watch?v=C4yPIPtafUs (Links to an external site.)
Now, think back on a time when you were considering the purchase of an item (doesn't matter what; car, clothes, phone, pc, etc.) with a professional sales person and you decided not to purchase the item. Was it because of the sales person or something they did or did not due? Describe your experience.
Part II- Please watch the following YouTube video.
https://www.youtube.com/watch?v=f-Lw8rIRWrM (Links to an external site.)
Now, think back on a time when you were considering the purchase of an item (again, it doesn't matter what; car, clothes, phone, pc, etc.) with a professional sales person and you decided to go ahead and purchase the item. Was it because of or in spite of the sales person? In other words, do you feel that they played a major role in closing the sale? Describe your experience.