Nonverbal communication play in negotiation


Question 1. Give an example of a negotiation where communicating aggressively will be beneficial to a negotiation. Give an example of a negotiation where communicating passively will be beneficial to a negotiation. Make sure to include the pros and cons of each, and discuss the barriers to communication which are associated with each.

Question 2. What role does passive listening play in negotiation? Give an example of a situation where passive listening would be more appropriate than active or attentive listening. Provide a rationale for your response.

Question 3. What role does nonverbal communication play in negotiation? How does nonverbal behavior affect the resolution of conflicts and results?

Question 4. Do you think that nonverbal behavior is culturally universal, meaning it can transcend differences? Choose a side, and support your argument.

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