1. New college graduates often have a high desire for:
A) structured jobs
B) close supervision
C) advancement
D) reassurance from supervisors
2. When comparing employee literacy levels between 1970 and today, it can be said:
A) Literacy levels have improved significantly
B) Literacy levels are about the same
C) Literacy levels have decreased significantly
D) It is impossible to make such a comparison
3. A skill-building diversity program would teach managers how to conduct performance appraisals with employees from different cultures.
A) True
B) False
4. Utility refers to measuring one's own training services against the leaders in your industry.
A) True
B) False