Need a IT/Business professional to provide a Strawman document The strawman document should identify the tasks needed for the IT department to support the rollout of a new system.
IT should Outline and describe what items the IT department should be prepared to discuss with the Accounting Manager and team in regards to role administration.
IT It It should describe Production Services
o How will users report an outage issue etc..
o 24x7x365 access and on call support etc...
- IT should Vendor support
o What do we need from Vendor
IT should describe what you will need from user training.