1. Which of the following observations made by Parkinson led to the development of the Parkinson's law?
A) A division of labor increases efficiency.
B) Managers seek to increase the number of their subordinates.
C) As the number of levels in the hierarchy increases, the quality of the communication improves.
D) The use of flat organization structure improves the motivation of the employees.
2. In the case of a bureaucracy, if managers fail to control the development of the organizational hierarchy properly then the organization is most likely to become ________.
A) unresponsive to the needs of customers B) flexible
C) decentralized D) very flat
3. Which of the following characteristics of an organization is recommended by Weber's principles of bureaucratic structure?
A) decentralization B) a small span of control
C) loosely defined roles D) use of standard operating procedures