Name the five types of customer-introduced variability and, Operation Management

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Name the five types of customer-introduced variability and

Name the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation at low cost or reduced variability without damaging the service experience. Provide your rationale and at least one source.

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Operation Management: Name the five types of customer-introduced variability and

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Operation Management: Name the five types of customer-introduced variability and

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