1. What recommendations should Joyce Guo make to Randy Haill? Reallistics recomendation from Joyce to Randy
2. Pick a specific service that you or your workplace purchases. Use the Service-Quality model presented in our textbook( A framework for marketing management by Kotler and Keller - 5th edition ) and describe the service including the five potential gaps that can cause unsuccessful service delivery. Please mention the reference along with 600 minimum
3. The container Store’s Secret to Success: Employee Satisfaction.
Name some of the ways that The container Store motivates its employees.