Mr. XYZ owns a company and currently uses an outdated computer program that tracks the dispatch of trucks, does inventory, provides invoicing and fulfills other information management needs. The software is not web based and hence now requires to be enhanced and modernized with respect to the application features, efficiency and security.
From an innovation perspective, think of 4 points (and clearly explain each) that you can recommend to Mr. XYZ that he can incorporate into his new enhanced software package.