Most messages we write in the workplace fall into the


Most messages we write in the workplace fall into the category of positive or neutral communications. Examples include routine requests, informative or good news announcements, and replies to inquiries, messages granting claims, and just the general daily flow of email messages to coworkers or to your supervisor. We quickly come to take this type of communication for granted. What are some of the negative consequences of falling into this trap?

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Operation Management: Most messages we write in the workplace fall into the
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