Misunderstandings are more likely to arise when


Misunderstandings are more likely to arise when communication is not face-to-face, even when video-conferencing. This is particularly true for people who are well-practiced at personal interaction. Below you will explore some specific challenges that accompany virtual groups.

Please respond to all of the following prompts in the class discussion section of your online course:

Have you ever been a member of a virtual group?

If so, what challenges and benefits did you experience because the group was virtual?

If you have not been part of a virtual group, describe how you personally might be challenged by participating in a virtual group.

How would you address these challenges?

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Operation Management: Misunderstandings are more likely to arise when
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