Miscommunication of critical patient information


Response the below:

Question 1

The process of getting detailed information about jobs is known as:

job analysis.

job enlargement.

job review.

job evaluation.

Question 2

When an organization structure is strongly based on function:

employees tend to require more experience and cognitive ability.

jobs tend to involve teamwork or broad responsibility.

the focus tends to be on products or customer groups.

workers tend to have low authority working in highly specialized jobs.

Question 3

Which of the following is an element in the final stage of human resources planning?

Estimating labor demand

Estimating labor supply

Program implementation and evaluation

Estimating labor surplus/shortage

Question 4

Highland Medical Center has had several mishaps over the past few months due to miscommunication of critical patient information between nursing staff during shift changes. To address this, the hospital management has introduced a method whereby the person handing off the care of a patient gets control of the situation by engaging the listener's attention, relays enough information to establish the context of the problem, gives an overall evaluation of the condition, and makes a specific suggestion about the best action to take next. Identify the method described in this scenario.

ETE

Delphi technique

SQC

SBAR

Question 5

As manager of a local grocery store, you decide to allow customers to place items on a short conveyer belt to save the cashier the physical strain of bending forward and reaching into carts to retrieve the items for billing. This change is congruent with the __________ approach to job design.

empowerment

job enrichment

ergonomic

perceptual

Question 6

Which of the following methods is best suited to diagnose the underutilization of a certain minority group in an organization?

Workforce utilization review

Trend analysis

Transitional matrix

Capacity utilization analysis

Question 7

A telework arrangement is generally difficult to set up for:

call center representatives.

software programmers.

manufacturing workers.

professionals.

Question 8

In the context of HR planning, implementation that ties planning and recruiting to the organization's strategy and to its efforts to develop employees becomes a complete program of:

reengineering.

total quality management.

workforce utilization.

talent management.

Question 9

The U.S. Army's "An Army of One" campaign, designed to create a generally favorable impression of the Army as a good place to work in, was an example of:

general advertising.

image advertising.

saturation advertising.

proactive advertising.

Question 10

Which of the following aspects of recruitment most influence the characteristics of the positions to be filled?

Recruitment sources

Personnel policies

Recruiter traits

Recruiter behavior

Question 11

How does the Occupational Safety and Health Administration (OSHA) encourage organizations to adopt ergonomic job design?

Your answer should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 12

Compare and contrast knowledge, skills, abilities, and other characteristics (KSAOs) and tasks, duties, and responsibilities (TDRs) as they relate to different processes of job analysis.

Your answer should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 13

What are internal sources of recruitment? What are the advantages and disadvantages of using this source?

Your answer should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

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