1. Explain three practices that can be implemented by J Welsh to ensure "minimum wastage of resources". 2pgs
2. Explain two advantages and one disadvantage for Softco of moving from "the existing tall hierarchy to a matrix structure". 2pgs
3. With reference to Maslow's hierarchy of needs and other relevant motivation theory, evaluate J Welsh's view that "giving people selfconfidence should be an organization's primary objective because it motivates employees". 2pgs