· What are the determining factors that may lead to a decision to proceed with outsourcing? What factors might lead the manager to notconsider outsourcing?
· What are the risks associated with outsourcing the IT function?
· What are the benefits associated with an outsourcing effort?
· Where do the costs originate in an outsourcing agreement, and what are some examples of the dollar impacts that might be expected?
· What are the implications to the business organizational structure by using an outsourced IT department as well as the potential personnel issues which may arise?