1. List the knowledge management initiatives adopted by HP?
2. Explain the impact of adopting knowledge management practices on HP's success.
3. The case study indicated that HP has used Lotus notes as a technology vehicle to establish different knowledge bases. Conduct a brief search about Lotus notes and explain how it is useful in establishing a knowledge base. What is the importance of having a knowledge base in knowledge management?
4. Why do you think the Training Review never took off? What could have Kamey done in order to make it work?
5. What are the incentives that Karney used to promote the knowledge bases? What was the effect of those incentives?
6. Kamey declared that there is a risk with the knowledge base. What was it and how did he propose to overcome it?
7. Why do you think the knowledge management with PPO customers initiative did not succeed?
8. The PPO knowledge management group is currently working on three projects. List these 3 projects, predict some risks that would face the implementation of these projects and how to overcome them from a knowledge management perspective.
Guidelines:
- You should attempt all questions.
- Your answers should be in the form of short essays with a maximum of 200 words per question.
- For referencing, you should use Anglia version of Harvard referencing.