Methods of performance measures


I would appreciate any assistance with getting me started with the given questions.

Question 1. Imagine you are the consultant for the Federal Emergency Management Agency (FEMA). Assume the selected agency is large but poorly performing in a highly visible public program which did not have performance measures for employees. The public program serves over two million citizens across the 52 states. Propose and provide a rationale for two change strategies to address the agency's performance.

Question 2. Propose two methods of performance measures for the department to meet within six months. Provide a rationale for each method.

References:

https://www.fema.gov/.

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