Evaluating Training and Measuring Return on Investment for Training
Respond to the following:
•Describe the types of ethical issues that could arise during training evaluation processes and identify actions that can be taken to address and overcome these ethical issues.
•Visit the ROI Institute Website. Next, discuss briefly what is meant by "Level 5" training evaluation. Identify the process proposed by Jack Phillips for determining return on investment (ROI). Identify the various type of costs to be considered when measuring ROI for training activities.