Problem 1. How might you account for organizational readiness in your change management plan? What options do you have when the organizational culture is resistant to change, but the client wants to proceed with the change initiative without addressing the culture issues?
Problem 2. As a consultant, how do you act as a change agent? What are potential limits to your ability to initiate change?
Problem 3. How do you measure the success of a change management plan? What challenges does being a consultant present to measuring the success or failure of a plan's implementation?