TASK: Recommend various components that may be used to measure the value of an IS and IT department to a company. Include the following:
Metrics that measure the effectiveness of IS and IT. Also, metrics that measure their efficiency and the difference between metrics of effectiveness and efficiency
Methods used to measure the economic value of an IT department to a company
Models for assessing the IS value put in place by the IT department
Whether or not traditional financial ratios and measurements must be applied to determining the value of IT