1. McD's Corp. encourages its employees to participate on one of the many internal athletic teams it sponsors? because, among other? reasons, it discovered that participants were less likely to resign. Abraham Maslow would suggest these participants were fulfilling their? ___________ needs. A. esteem B. safety C. ?self-actualization D. physiological E. social ----------------------------------------------------------
2. Star workers and star athletes share a high need for? ______________. A. safety B. achievement C. power D. esteem E. affiliation -------------------------------------------------
3. Janet believes she is a highly motivated employee. She stays busy but? doesn't seem to accomplish much. Her supervisor tells her she has trouble prioritizing her work. Janet may lack? ____________. A. cognition B. attitude C. direction D. sustainability E. energy -----------------------------------------------------
4. Marlin? can't understand why? Jacob, a recent college graduate in his early? twenties, isn't performing up to?Marlin's expectations. Marlin made sure the job was well structured with clear task definition. If Jacob is typical of his? generation, he would prefer? ____________. A. support from upper management B. more educational opportunities C. independence and a variety of experiences D. good interpersonal relations E. an annual bonus -------------------------------------
5. Frank? wasn't concerned when he missed another day of work because he knew others had missed more time and were allowed to appeal the disciplinary action of the supervisor. Imagine his surprise when he was dismissed for excessive? absenteeism! Frank was not allowed to appeal the decision. Frank believed his situation lacked? ________________. A. procedural justice B. administrative precedent C. distributive justice D. equity E. expectancy ----------------------------------------
6. Carlos is looking for someone to replace? Ted, who has? retired, as supervisor of the sidewall department. He has a few good internal candidates so the choice is not an easy one. He asks your? advice, so you tell him to look for the candidate with a? _______ need for? _______________. A. ?high; power B. ?low; self-actualization C. ?high; esteem D. ?low; safety E. ?low; satisfaction ----------------------------------------------------------
7. ____________ is a strong motivator for contingent workers. A. Greater interaction with permanent employees B. Respect from permanent workers C. The prospect of permanent employment D. The opportunity to present at national conferences E. Increased decision making authority -----------------------------
8. Jared eagerly agreed to edit the employee handbook but procrastinated until the evening before he was to submit his work. Then he skimmed the? handbook, overlooking many errors and failing to evaluate each policy as he was instructed. Jared lacked? ___________. A. attitude B. energy C. rewards D. direction E. persistence ---------------------------------------
9. Tanya was disappointed when she realized she would have to earn a? Master's degree if she wanted to move up in the company. As a busy single mother of three? school-aged children, there was simply no room for more college in her life. So Tanya decided to ignore the goal. In this? instance, there is no? _________. A. ?self-esteem B. supportive national culture C. feedback from the supervisor D. internal locus of control E. commitment to the goal ----------------------------------------
10. ?"If you? don't watch them like a? hawk, they'll stop? working, go sit in the air? conditioning, send texts on their phoneslong dash—do anything but? work!" according to? Stan, a supervisor of molders in an iron foundry. Stan agrees with? _______________. A. the theory of learning B. Theory X C. the? two-factor theory D. Theory Y E. Theory Z -------------------------------------
11. Americans expect that their pay and other rewards should reflect their efforts and performance. Employees in socialist countries believe their pay and rewards should also consider? ___________. A. their need for power B. their individual needs C. esteem needs D. procedural justice E. task significance.