Please read the short case provided with the link below and then answer the 2 following questions:
Question 1. How does the market-driven approach illustrate that HR has strategic, operational, and administrative roles at SYSCO?
Question 2. discuss what types of HR changes could have affected reduction in worker's compensation expenses, employer turnover, and increases in customer satisfaction?
https://books.google.ae/books?id=_yCe7fiQbokC&pg=PA30&lpg=PA30&dq=HR+Contributes+at+SYSCO&source=bl&ots=vqW6DTcIua&sig=B2hZhaCVzvwgwDEslzy7yC7Tgeo&hl=en&ei=AeBiTYKHKIW38QPgwr3xCA&sa=X&oi=book_result&ct=result&resnum=5&ved=0CC8Q6AEwBA#v=onepage&q=HR%20Contributes%20at%20SYSCO&f=false.