CONFLICT RESOLUSION
1. Realistically, in the business setting, are there ever situations when a manager should not be concerned at all about his or her relationship with another party as to warrant use of the competing style to address conflict? What situations come to mind?
2. Many people tend to adopt the avoiding style for addressing practically all conflicts in their lives. Why do you think this is? Discuss how using this style can be detrimental to successful conflict resolution when applied to all conflicts. What long-term consequences have you observed of individuals who routinely apply this style?
3. What is your preferred style when responding to conflict? Perhaps you have one or two preferred styles depending on the circumstances. When has using your preferred style been effective? When has it been ineffective?