Managing transformation at national computer operation


ead "Managing Transformation at National Computer Operation"pg 70 -73 (text book- implementing organizational change "theory and practice" 3rd ed by Bert Spector.

Question.
1. prepare an implementation plan for change that would enable Gar Finnvold to create a fully competitive computer service within two years.
2.How could Finnvold conduct an organizational diagnosis that would lead off his implementation? Be specific about how he could ensure mutual engagement.

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