"Managing Change and Innovation"
Suggested areas and topics of study in preparation for Exam # 2
What role do the following play in dealing with today's turbulent times and the implementation of organizational change?
Idea Incubator
Creativity
The essential strategies for changing products and technology
Open innovation/crowd sourcing
Entrepreneurship
Skunk Works
The 4 Roles for organizational change
Centralization verses Decentralization
People change/cultural change
Techniques in implementing cultural change
Unfreezing
Change agent
Changing
Refreezing
What is a "Performance Gap" and what does it indicate
Tactics for implementing organizational change
Communication and education
Participation
Negotiation
Coercion
What is the number one, overall reason, people resist change?