Contessa as the manager of a medium-sized research team of engineers found herself in the midst of a battle between coalitions, each with its own solution to the problem the team faced. Based on this information, Contessa would be best served to follow which of the following courses of action?
a) Contessa should ask representatives from both sides to solve the problem in whatever way they can.
b) Contessa should find a mediator to solve the problem.
c) Contessa should encourage both teams to engage in affective conflict to solve the problem.
d) Contessa should use a collaborative method in which she establishes a goal around which the entire group can rally.
e) Contessa should begin with the information both sides have and decide herself which is the best approach.