Management wants to know the best document to use to obtain information in order to make a decision on a system. As a systems analyst, explain to management the two types of documents available and what they are used for.
Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.