Problem 1. In the development of a problem statement, what are some components you consider important when identifying the real causes of a problem?
Problem 2. How would you describe the problem in a way that it is clear to the management team that will be evaluating the OIP?
Keep your audience in mind as you determine what level of information and detail is appropriate. Remember the "Cost-Benefit" relationship as you frame the problem and proposed opportunity. You may want to refer to the Optional Web sites listed on the Course Materials page, or complete a Web search for resources related to the development of a problem statement, namely those related to fishbone or to cause and effect diagrams.