1. Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________. Select one:
a. impartiality of management
b. neutrality of management
c. universality of management
d. reality of management
2. Which of the following types of managerial positions is most likely to involve clerical duties?
a. supervisor
b. regional manager
c. project leader
d. president