1. Management and planning tools are quite useful. Which of the three primary techniques (why why, forced field, & nominal group) do you think is most universally applicable for TQM?
2. If federal financial assistance is provided, should the air carriers and/or the flying public be expected to repay the government? If so, what form of repayment would you suggest? Why?
3. Think about other important consumer behavior factors that might impact the success of CAPABLE JUICE in a foreign market. What other important information do you think is pertinent in the table above? Why?