(A). Look up the freight forwarding capabilities of a large parcel carrier (UPS, Fed Ex, DHL, or another) and briefly describe the scope of services offered, geographic coverage, and their freight forwarding capabilities. Be sure to cite or include links to your sources.
(B). If you were building a performance scorecard for your transportation function, what metrics would you include to help you track and manage performance? Be sure to cite or include links to your sources.