Long-term thinking and staying focused on the customer


Discussions:

Discussion-1

Research organizations that have improved their internal operations using best practices including tools discussed in this module.

Select an organization that you believe has successfully improved its strategy execution, and research it to justify you selection. (Choose a different company from the one you chose for the final project.)

Discussion-2

Harvard Business Review ranked Amazon CEO Jeffrey Bezos as the #2 Best Performing CEO in 2012. Here is what Bezos had to say about Amazon's culture and strategy (Hansen, Ibarra, &Peyer, 2013):

"First, there are stories we tell ourselves internally about persistence and patience, long-term thinking, staying focused on the customer. Second, we select people who, when they wake up in the morning, are thinking about how to invent on behalf of the customer. If you like a more competitively focused culture, you might find us dull. We find our culture intensely fun. We have an explorer mentality, not a conqueror mentality."

Would this culture aid strategy execution anywhere? Why or why not?

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Finance Basics: Long-term thinking and staying focused on the customer
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