Listening is critical skill for conflict management discuss, Operation Management

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Listening is critical skill for conflict management discuss

Question 1

Listening is a critical skill for conflict management. Discuss some of the challenges healthcare professionals face when it comes to communication and listening.

Question 2

Based on your experience and/or your studies, present a situation where negotiation skills were used or should have been used to manage a health care related conflict.

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Operation Management: Listening is critical skill for conflict management discuss

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