List your major steps to resolve the issue


Problem

a. User cannot access the directory with "access denied" warning message. List your major steps to resolve the issue.

b. Another IT administrator's cloud account was hacked. List the major steps in your action plan.

c. Another IT administrator doubted that the load balancer does not work. List your major steps to test and troubleshoot.

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Management Information Sys: List your major steps to resolve the issue
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