1. What are some actions Twelve Trees should take when working with an interpreter, to ensure the success of their business deal?
2. China is considered a "high context" society. What does this term refer to, and what qualities of such a culture have the potential to affect an international business relationship?
3. Although no one on the Twelve Trees trade mission team can speak Mandarin, they can each pay close attention to non-verbal communication in order to "read" the general reception they are being given. List some non-verbal communication techniques and explain why it is important to read and understand these symbols.
4. What steps can Twelve Trees take to ensure that the agreement they have with Defang Hezuo'She continues to be profitable and stable well into the future?