How do BI and business analytics support decision making?
• Define and describe business intelligence and business analytics.
• List and describe the elements of a BI environment.
• List and describe the analytic functionalities BI systems provide.
• Define predictive analytics and location analytics and give two examples of each.
• List each of the types of BI users and describe the kinds of systems that provide decision support for each type of user.
• Define and describe the balanced scorecard method and business performance management.