1. What ethical considerations must be considered in mediation and advocacy?
2. List at least 5 characteristics of mediation.
3. Define and give an example of a conflict of interest.
4. List and describe the roles of an advocate.
5. How would a mediator or advocate use a WATNA?
6. List the principles of a Win-Win negotiation.
7. List the steps to developing a BATNA.
8. Give an example of a "Position" and an "Interest" and describe how these are used in mediation.
9. List and describe the different forms of Alternative Dispute Resolution.
10. Give two examples of groups who may be in need of advocacy services.