1. List and describe in your own words the steps in the typical buying process. How does the type of buying situation affect these steps? How can a professional sales person add value in each of the steps in the buying process?Be sure to cite your source(s) in APA format.
2. Improving your self-concept can be achieved with three practical approaches. List and describe each approach in your own words. Which approach is most appealing to you, and why? Be sure to cite your source(s) in APA format.