Letter to


Letter to Customer

You own a business with selling terms of 1/10 and net/30. You have received a letter from a customer expressing concern about not receiving a discount for payment received 35 days after purchase. The goods were shipped FOB destination point. Should the customer have received a discount? Compose a letter responding to the customer's concerns.

Your essay must be in a letter format and address all relevant parts of each question. Your response should be 250 to 350 words in length. Make sure to cite any references you use. Proper citation format for a reference includes the name of the author(s), the title of the work, the date of the publication, and the page number

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Business Management: Letter to
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