Lets assume that Best Burger is willing to assign a cost of $10 per hour for customer waiting time. The average arrival rate is 45 customers per hour and each server can process 60 customers per hour. The cost of wages and benefits is $7 per hour, per server.
Calculate the total hourly cost for the single-channel and two-channel systems.
Which one, single-channel or two-channel, solution is more cost effective?
Show the total hourly costs for both solutions.
Write your answer on the answer sheet