1. 'The easiest, the most tempting, and the least creative response to conflict within an organization is to pretend it does not exist, Lyle E. Schaller Respond to the quote above. D you agree or clisagree? Why, or why not? In addition, respond to one or both items below:
• Lessons learned: Describe a situation, recently or in the past, where you encountered conflict. How did you handle the situation? How could you have handled the situation more effectively?
• Conflict resolution suggestions: Share a real or hypothetical situation with the class to seek their input on a best way to handle the situation.
2. A user reports that the built-in Wi-Fi card in his laptop, which worked yesterday, no longer detects any Wi-Fi networks.
• What is the troubleshooting process for determining the cause of this problem?
• What do you think is the problem?
• In your responses to your classmates, add any information they may have missed or discuss what you think is the cause of the problem.