My questions comes under MBA 5005 in a question for a paper. Legal and Ethical Challenges in a Multinational Organization. Identify potential ethical and propose recommendations for future occurrences. Need help in answering this scenario.
Scenarios: 5 Kwong Lee, a customer of the photo department at a Welexron store in New Jersey, completed her order online, supplying her full name an phone number. When she picked up her prints at the store, she noticed the receipt showed her name as Ching Chong Lee. Lee was visibly upset and later so angry that she could not eat or sleep.
Question: Identify possible claims Knong Lee might bring against Walexron and the employee who printed the receipt. Which party is most likely to win? why?