Assignment:
As a general rule of thumb, somewhere between 5% and 20% of activity in healthcare can be considered value-added; the remainder is considered non-value-added. Considering this statement and your most recent experiences with healthcare services, what did you consider to be value-added? Non-value-added? What recommendations for improvement would you suggest to leadership at that particular healthcare organization?
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.