Large-scale change is about changing behaviors


Large-scale change is about changing behaviors. Institutionalizing those behavioral changes is critical to the future success of the initiative and the new behaviors.

Identify the key elements of a new employee orientation program that will ensure that they are clear as to what the organization really cares about. What systems need to be changed to support the new behaviors (e.g., promotion, reward, compensation, and/or training and development systems)?

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Operation Management: Large-scale change is about changing behaviors
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