Labor content associated with serving customer


Assignment:

Four employees at a fast-food restaurant each perform one of the four activities in serving a customer: greet customer, take order, process order, and deliver order. The processing time for each activity is given as follows:

 

Activity

Processing time per customer

Greet customer

2 seconds

Take order

30 seconds

Process order

60 seconds

Deliver order

5 seconds

 

Assume demand is unlimited. What is the labor content associated with serving one customer?

 

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

 

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Operation Management: Labor content associated with serving customer
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